Guest Assurance
Kia Orana — Welcome to Peace of Mind
In the heart of the Cook Islands, Kia Orana Villas awaits with a sun-kissed embrace. Here, every breeze carries ocean stories and every beam of sunlight spells warmth. Our ethos is simple: family. When you stay with us, you’re part of the Kia Orana family — and your comfort and peace of mind come first.
Our Peace of Mind Guarantee
We know that sometimes life takes a different course. That’s why we’ve introduced our Peace of Mind Guarantee:
Flexible Cancellations – Cancel for any reason up to 30 days before arrival for a full refund.
Within 30 Days – Cancellations inside 30 days are non-refundable. We strongly recommend travel insurance to protect against last-minute disruptions.
Clear Guidance – For full details, visit our Terms & Conditions.
Security & Safety
Each villa has its own gate with keypad entry.
Villa keys are stored in a personal lockbox for secure, easy after-hours arrival.
Eco key card system ensures air conditioning is only on when you’re inside.
Arrival & Departure
Check-in: from 2:00 pm.
Check-out: by 10:00 a.m. (late check-out available upon arrangement).
Need a ride? We can arrange a taxi or provide details for Atupa Taxis (+682 25517 or +682 58252).
Always Here for You
If anything isn’t right, please let us know immediately — we’ll make the necessary adjustments so you can relax and enjoy your stay.
General Manager: Mrs. Sane Cowan
gm@kiaoranavillas.com
+682 54341
Kia Orana, and until our paths cross at Kia Orana Villas — your worry-free Cook Islands escape.
Whether you’re here to unwind or explore, let us help you experience the best of Rarotonga — from lagoon adventures and cultural shows to hidden gems and dining delights. Tell us what you love, and we’ll plan it together.Make Your Stay Unforgettable
Join the Kia Orana Club (free)
As a member, you’ll receive:
🌺 Best Rate Guarantee when you book direct
🌺 20% discount on pre-booked continental breakfasts at our Café
🌺 Preferential bookings & 20% discount on Spa treatments
🌺 Preferential bookings & 20% discount on bike hire
🌺 Preferential bookings & 20% discount on snorkel gear hire
🌺 Preferential early check-in / late check-out up to 2 hours (subject to availability)
🌺 First notice of any accommodation specials
🌺 You’ll also receive our Kia Orana Club newsletter with updates, tips, and new offers.
Joining takes just a few seconds — simply confirm below to become part of the Kia Orana Club and start enjoying exclusive member discounts on your next stay.
