Guest Assurance

Kia Orana — Welcome to Peace of Mind

In the heart of the Cook Islands, Kia Orana Villas awaits with a sun-kissed embrace. Here, every breeze carries ocean stories and every beam of sunlight spells warmth. Our ethos is simple: family. When you stay with us, you’re part of the Kia Orana family — and your comfort and peace of mind come first.

Our Peace of Mind Guarantee

We know that sometimes life takes a different course. That’s why we’ve introduced our Peace of Mind Guarantee:

Flexible Cancellations – Cancel for any reason up to 30 days before arrival for a full refund.

Within 30 Days – Cancellations inside 30 days are non-refundable. We strongly recommend travel insurance to protect against last-minute disruptions.

Clear Guidance – For full details, visit our Terms & Conditions.

Security & Safety

Each villa has its own gate with keypad entry.

Villa keys are stored in a personal lockbox for secure, easy after-hours arrival.

Eco key card system ensures air conditioning is only on when you’re inside.

Arrival & Departure

Check-in: from 2:00 pm.

Check-out: by 10:00 a.m. (late check-out available upon arrangement).

Need a ride? We can arrange a taxi or provide details for Atupa Taxis (+682 25517 or +682 58252).

Always Here for You

If anything isn’t right, please let us know immediately — we’ll make the necessary adjustments so you can relax and enjoy your stay.

General Manager: Mrs. Sane Cowan
gm@kiaoranavillas.com
+682 54341

Kia Orana, and until our paths cross at Kia Orana Villas — your worry-free Cook Islands escape.